Sale Policy | NovaByteWave

Effective Date: 25/10/2024

At NovaByteWave, we aim to provide a seamless and enjoyable shopping experience. Please read through our Sale Policy to understand our terms and conditions regarding purchases, payments, shipping, and returns.

1. Payment Methods

We offer a variety of payment methods to ensure a secure and convenient checkout process:

  • Credit/Debit Cards: We accept major credit cards such as Visa, MasterCard, and American Express.
  • PayPal: You can choose PayPal for a fast and secure payment option.
  • Bank Transfer: Direct bank transfers are available for large orders or special requests.

2. Order Processing

  • All orders are processed within 1-2 business days. Orders placed after 5 PM (EST) or on weekends/holidays will be processed the next business day.
  • Once your order is processed, you will receive an order confirmation email with your order details and tracking information.

3. Shipping Policy

  • Domestic Shipping (United States): We offer free standard shipping on orders over $100 within the United States. Shipping times typically range from 3-7 business days depending on your location.
  • International Shipping: We ship internationally with additional fees. Shipping times and costs vary based on your location.
  • Expedited shipping options are available at an additional cost during checkout.
  • Please note that shipping times may be affected by unforeseen circumstances such as weather delays or carrier issues.

4. Cancellations

  • You may cancel your order within 24 hours of purchase by contacting our customer support team at CONTACT@novabytewave.com or calling us at +1 (555) 123-4567.
  • Orders cannot be canceled once they have been processed and shipped.

5. Return and Refund Policy

We strive to ensure the quality of every product. If you are not fully satisfied with your purchase, please review our return and refund guidelines:

  • Return Period: Products can be returned within 30 days of receipt for a full refund or exchange, provided the item is unused and in its original packaging.
  • Return Process: To initiate a return, please contact us at CONTACT@novabytewave.com or call +1 (555) 123-4567. Our customer service team will provide instructions and issue a return label if necessary.
  • Refund Process: Once we receive the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used during the purchase.

6. Sale Items and Discounts

  • Sale items and discounted products are final sale and cannot be returned or exchanged unless the product is damaged or defective upon arrival.
  • Coupons and discount codes are valid for one-time use only and cannot be combined with other promotions unless specified.

7. Contact Us

If you have any questions regarding our Sale Policy or need assistance with your order, feel free to reach out to us:

  • Email: CONTACT@novabytewave.com
  • Phone: +1 (555) 123-4567
  • Address: 1234 Innovation Drive, Chicago, IL 60601, United States